Alana Black Silk Satin Gown

Delivery time :

Dubai - 3 working days FREE

International - 3-10 working days AED220

Made-to-Order Return Policy:

Crafted Just for YouAt our boutique, every item is made-to-order, reflecting our commitment to crafting pieces that are as unique as our customers. While all items are made-to-order, it’s important to note that not all items are made-to-measure. Below is our return policy, taking into consideration the bespoke nature of our offerings.

Returns for Store Credit - General Made-to-Order ItemsFor our general made-to-order items that are not customized to specific measurements:

1. Store Credit Returns: We accept returns in exchange for store credit. This allows you the flexibility to choose another item that may better suit your taste or needs from our unique collection.
2. Item Condition: Returned items must be in their original, unworn condition, with all tags attached. We thoroughly inspect all returns to ensure they meet these standards.
3. Initiating a Return: Please contact our customer service team within a specified period from the receipt of your item to initiate a return. We will provide you with detailed instructions on how to proceed.

Exclusions for Made-to-Measure ItemsFor items that have been made-to-measure or customized in any way beyond the standard made-to-order process:

• No Returns or Exchanges: We do not accept returns or exchanges for made-to-measure items. These pieces are crafted based on your specific measurements and personal preferences, making them unique to you.

Important Information

• Time Frame for Returns: To qualify for a return for store credit, please ensure you contact us within the designated period after receiving your order. The specific timeframe will be communicated at the time of your purchase.
• Store Credit Details: Once your return is accepted, we will issue your store credit, which can be used towards any future purchases. Please note that the credit will be for the item’s purchase price only and does not cover any shipping costs.

Ensuring Your Satisfaction

We understand the importance of finding the perfect piece, especially when it’s made just for you. Our team is dedicated to ensuring your satisfaction with every order. Should you have any questions or concerns about sizing, customization, or our return policy, we encourage you to contact us before placing your order.

Thank you for choosing our boutique for your made-to-order needs. We are excited to craft something beautiful just for you.

SIZE CHART INCHES

SIZE XS -

Bust : 32.5

Waist : 25.5

Hips : 36.5

SIZE S -

Bust : 34

Waist : 27

Hips : 38

SIZE M -

Bust : 35.5

Waist : 28.5

Hips : 39.5

SIZE L -

Bust : 37

Waist : 30

Hips : 41